Marriott International has partnered with the US Department of State and the National Human Trafficking Hotline to provide training in human trafficking awareness. The company will also offer a $10,000 reward for information leading to an arrest in any case of human trafficking.

Human trafficking is a form of modern-day slavery where people are forced to work against their will. Marriott International has released an enhanced human trafficking awareness training for employees and guests.

Marriott International has announced that on July 30th, World Day Against Trafficking in Persons, it will unveil an improved version of its human trafficking awareness program.

By 2025, the business hopes that every employee on-site will be able to identify and react to human trafficking.


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Marriott International Enhances Human Trafficking Awareness Training

According to the hotel’s official news statement, hotels may have a tougher time detecting possible signs of human trafficking because to the pandemic’s contactless check-ins and other mobile interactions.

The revised training includes scenario-based courses, additional assistance, and a mobile-friendly design, which was created in cooperation with human trafficking survivors. The first training was held in 2016 as a result of a partnership between ECPAT-Survivors’ USA’s Council and Polaris, which runs the United States’ National Human Trafficking Hotline. It has now been taught to more than 850,000 Marriott workers.

“We have a genuine obligation to confront this problem in a meaningful manner as an industry that cares profoundly about human rights and the terrible crime of human trafficking,” said Anthony Capuano, Chief Executive Officer of Marriott International. “The revised training enables our business to live up to our fundamental principles by empowering a worldwide staff to identify and react to human trafficking.”

Marriott will make the training publicly available early next year in order to assist non-Marriott hotels and other hospitality companies.

“Training plays a critical role in prevention efforts, and we are extremely grateful for Marriott’s generosity to provide these innovative human trafficking awareness trainings for free to the industry in collaboration with ECPAT-USA and Polaris with the support of the AHLA Foundation,” said Chip Rogers, president & CEO, American Hotel & Lodging Association. “We have already been able to train half a million hotel workers since the original training was launched for free in 2024, and these new trainings will continue to help us get closer to our goal of training every hotel employee.”

Marriott’s human trafficking training program is part of an overarching social impact and sustainability program, called Serve 360: Doing Good in Every Direction. It features goals such as advancing human rights and empowering the disadvantaged through employment opportunities. Combating human trafficking is also one of its 2025 Sustainability & Social Impact Goals.

According to the United States Department of State’s 2024 Trafficking in Persons Report, there were 118,932 victims of human trafficking worldwide in 2019, although the reported figures are likely considerably lower than the true numbers. Hotels have a particular duty to detect possible sex trafficking, which may happen anywhere in the world, including in the United States.

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